Car insurance may be one of the last things that comes to mind when you think about saving time, but the insurance company you choose can actually have a big impact on your time should trouble strike.

If you’re in an accident that results in a claim, you could spend days handling the claims/repair process yourself.  With concierge claims service, the days of getting 3 claims estimates are over.  Auto insurance and technology now make it possible to provide a higher level of claims satisfaction.  The next time you have an auto accident, you might find the insurance company’s claims department inside your local body shop.

That’s one reason it’s a good idea to check out insurance options that can save you time. For instance, the concierge-level of claims service offered by companies like Progressive and Travelers provide a level of claims service that ensures minimum time disruption. Using a company’s concierge services means you can tow your car or have it dropped off at an approved  facilities offering this service.  As a result you get your claim handled, rental car, and claims guaranty at one place.

Here’s how the insurance claims process works with one company:

You can call or go online to report a claim—anytime of the day or night—and schedule an appointment to bring the vehicle to a nearby facility offering the concierge-level of claims service.

In about 15 minutes, you’re in a rental car (if included on your policy) with assurance that you’ll receive updates from your claims representative.  In many cases, your car’s repair is handled and supervised by your insurance company.

Your claims representative prepares a repair estimate and contacts an auto body shop that has met strict quality requirements. Progressive and the shop reach an agreement on the cost of the repairs and the shop trans-ports the vehicle to the facility to begin repairs.

After the insurance company is satisfied with the repairs, you are called to pick up your car. You inspect the repairs and, if satisfied, drive off with a guarantee on those repairs for as long as you own the vehicle.

Throughout the process, you receive updates via phone or online. For more information, visit www.txinsurancepro.com.

Did You Know?

An auto claims option from a company with authorized concierge facilities takes 15 minutes to complete. With the concierge-level of claims service, customers simply drop off a damaged vehicle at a participating facility. A claims representative handles the process from that point on.