When it comes to filing an insurance claim, the process can seem rather difficult. In large cities like Dallas, car insurance providers try to make sure that the process is as simple as possible for their clients. Auto insurers now, use technology and availability to streamline processes that use to take days down to hours and even minutes.

In the past, auto insurance companies had one way to file claims; by phone only. After you filed that claim, you had to either drive your car to the a designated claims facility or wait for an adjuster to drive to your car and get back with you.. Today, in large cities like Dallas, car insurance providers now utilize rapid reponse claims vehicles, email, mobile phones, and wifi to streamline the process of looking at a car after an accident. As a result, you could actually get a check for the damage to your vehicle at the scene of an accident.

While most insurance companies do not issue checks at the scene of an accident, a large number of companies now offer claims customer service 24/7. That way, by simply calling your insurance company’s 1-800 claims number, you can get the claims process started anytime; even if it is during the middle of the night. You can find a list of Dallas car insurance companies and their claims department phone numbers here.

Starting in 2010, many companies launched their smartphone applications for Iphone and Android platforms. Not only can you file claims using these smartphone applications, but you can use them to find repair facilities, record your insurance agent’s contact information, and even store your emergency contact information.

As a result large number of car in places like Dallas, car insurance companies now use certified drive-through repair facilities that take care of the entire claims process. After your file your claim by phone, internet, or smartphone, you can drive to or have your car towed to the repair facility. From that point, the insurance company will take care of everything else based on your policy’s coverage. After that, your insurance company’s repair facility will notify you when your car is ready.

Regardless of what technology is available, it always wise to follow these tips at the scene of an accident. By doing so, you remain safe, and your claim is settle in a rapid manner

1. Stop your car and find out if anyone is injured.
2. Call the police. Notify them of any injuries
3. Provide aid to the injured if necessary
4. Protect your car and the scene from additional damage
5. Get a copy of any police report or a police report number
6. If necessary, have the car towed to a repair shop.
7. Take notes. Keep a pad and pencil in your glove compartment, or download an insurance smartphone app and make sure to get the following:
   • the names and addresses of all drivers and passengers involved in the accident
   • license plate numbers
   • the make and model of each car
   • driver’s license numbers
   • insurance identifications
   • the names and addresses of witnesses
   • the names and badge numbers of policy officers or other emergency personnel

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